R.C. Custom Solutions, Inc.

E-Business

Whether your company is looking to enter into the e-Business world with a new website or redesign an existing one, R.C. Custom can be your source. Our inspiring and seasoned media department combines a decade of design experience with today's state-of-the-art web technologies. R.C. Custom has prepared websites for many organizations with a variety of needs. At R.C. Custom our objective is to analyze each project individually and personally in offering the most unique image for your site. We believe that web design is an art and that our job is to guide your organization in creating a powerful presence on the web.

Corporate Identity
Flash and Multimedia Design
Custom Programming & Software
Digital Photography & Virtual Tours
e-Commerce

Don't you have a product or service to sell? Can your customers complete online transactions saving themselves and your company time in taking orders? Try automating this process with R.C.'s e-Commerce solutions where you can take advantage of :

7 x 24 Electronic Presentation of Goods and Services
Secure Order to Payment Transaction Handling.
Customer Order Tracking

Reliability and site response is essential once a website is established, especially once your visitors learn to rely on its availability. At R.C. Custom Services we go to great lengths to protect our web servers with redundant hardware and firewalls to eliminate potential excessive downtime. We stand committed to assuring your site is available 7x24 and will continue to expand our services for you without additional costs.

Web Hosting Packages that include E-Mail accounts
7 X 24 Administrator Access
High Bandwidth T3
Website Backup / Monthly Maintenance Support Packages

Amazon Seller Central (Merchants@) Integration

Amazon is the leading marketplace for high-quality, fixed-price products with a loyal customer base of over 50 million consumers in the U.S. alone that are looking for an easy, convenient and secure shopping experience.

Amazon supports two distinct means to offer your products to consumers:

Amazon Marketplace is available for product categories that are well defined with widely-available product catalogs (such as books, DVDs and CDs). Rather than defining a product, sellers simply align their item with an existing SKU and specify the quantity, price, condition and shipping options.

Amazon Seller Central (often referred to as Amazon Merchants@) enables merchants to create and describe products not offered on Amazon for most "unstructured" categories on Amazon (such as Consumer Electronics, Home & Garden, Toys and Apparel). Additionally, sellers have a branded store presence on Amazon that shows all items for sale.

Amazon Seller Central's power to define products requires that merchants carefully and exhaustively provide product attributes to allow accurate classification and display to buyers. As a result, Amazon's and R.C. Custom Solutions requirements for Seller Central include the configuration, testing and launch of products throughout a multi-week process.

Highlights of the R.C. Custom Solutions Amazon approach are:

The integration with Amazon is based on an advanced technical interface (XML API) that has gone through an extensive and successful testing period.
The technology is based on R.C. Custom Solutions award-winning eBay and Affiliate Partner technology. It's the same technology that Best Buy, Sears, Sharper Image, and other large enterprises trust to manage many of their online marketplace initiatives.
R.C. Custom Solutions approach is to not only to successfully offer a reliable integration platform, but also ongoing optional consultation and account management services to ensure the highest level of success.

R.C. Custom Solutions will provide the technology and expertise to implement Amazon Merchants@ into the client's e-commerce strategy (45 day integration process - 30 days of which is testing and verification of data to ensure that launch goes smoothly).

Implementation Timeline

The below timeline is a guideline of the tasks and milestones required to configure, test and successfully launch the client’s select products on the Amazon Seller Central marketplace. Exhibit 1, Amazon Seller Central Implementation Plan, shows a sample list of steps that apply for a standard launch of a merchant.

Phase	Action	Estimated Target Date
Phase I	Setup, service, and launch overview	Week 1
Phase I	Co-develop and establish goals	Week 1
Phase II	Testing in Amazon MIP environment	Week 2
Phase III	Strategy development and training	Week 2
Phase IV	Load Initial Listings in Amazon Staging Environment	Week 4
Phase V	Amazon releases technology governor - go Live.	Week 4

Amazon Seller Central Implementation Plan

Phase I

Service and launch overview

R.C. Custom Solutions Merchant Account Setup
Services expectations outlined
- Weekly Strategy Report
- Weekly Meetings/Training Sessions

Co-develop and establish goals -1st call with CA, Amazon and client.

Focus on driving traffic and customer acquisition
Discuss product mix
Velocity/Return
Formalize launch steps and timeline

Phase II

Testing in the Amazon MIP (Development) Environment

Client provides real data for testing
Data flow is established
Conducted by R.C. Custom Solutions Development team

Phase III

Strategy development and training

Merchant Account management Overview
Overview of the different modules and their uses
Traffic and Customer Acquisition
- Listings
- Promotion
- Product mix
- Posting Durations
Feedback/Customer Service Process
Pricing and Posting Strategy

Phase IV

Load Initial Listings in Amazon Staging Environment

Client loads data into Merchant
R.C. Custom Solutions team provides basic training on Product Catalog loading process
R.C. Custom Solutions to facilitate initial product (SKU) load; limited to 25 listings
Product is scheduled out onto marketplace
Data is validated on Amazon site
Request approval for Go Live from Amazon

Phase V

Amazon releases "Governor" and Go Live

Note: Please contact your R.C. Custom Solutions Corporate Account Manager before purchasing this service. We only provide services to those who have more than 10,000 products in stock.